B5

Sector module

Coming soon

Airline Tickets

Handle air ticket requests and sales for your agency: capture passenger details, follow each request until the ticket is issued, and keep fares, fees and commissions straight.

$100 / month · 5 users included

Launching soon — join the waitlist and we'll invite you to the 14-day free trial.

Illustration of the Airline Tickets module: today's work and a suggestion from the assistant awaiting approval.

Workflow

From request to ticket

  1. Request

    Capture the route, the dates and the passenger details.

  2. Quote

    Prepare fares with your fees for the customer to approve.

  3. Issue

    Track each ticket until it is issued and record its number.

  4. Settle

    Collect payment and reconcile fares, fees and commissions.

What the module covers

  • Ticket requests

    Every request with its route, dates and status.

  • Passenger records

    Names, documents and contact details in one record.

  • Quotes and approvals

    Fares and fees sent to the customer for approval.

  • Issue tracking

    Follow each ticket from requested to issued.

  • Fees and commissions

    Service fees and commissions recorded for each ticket.

  • Changes and refunds

    Log changes and refund requests against the original ticket.

Connected departments

Airline Tickets runs on the same B5 departments as every other sector, so bookings, money, people and vehicles stay on one record.

  • Operations

    The ticket desk and its open requests.

  • Finance

    Fares, fees, commissions, payments and refunds.

  • HR

    Ticketing staff, their roles and schedules.

  • Asset management

    The equipment and licences your ticket desk relies on.

  • CRM

    Travellers, agencies and corporate accounts with their ticket history.

  • Integrations & communications

    Quotes, e-ticket details and reminders by email and messaging.

Agentic AI

AI in this sector

Coming soon: the assistant will prepare the work, and nothing will happen until someone on your team approves it.

  • Draft quotes

    Coming soon

    Prepares a quote from the request details for your team to check.

  • Follow up open requests

    Coming soon

    Lists requests waiting on a customer reply or on issue.

  • Reconcile commissions

    Coming soon

    Matches recorded commissions against payments and flags differences.

Choose how you buy it

Start with this module, or cover every sector with a yearly package.

Get started with B5