B5

Sector module

Coming soon

FastTrack

Sell and deliver airport meet-and-assist and fast-track services: link each booking to its flight, put an agent at the terminal and keep travellers and partners informed.

$100 / month · 5 users included

Launching soon — join the waitlist and we'll invite you to the 14-day free trial.

Illustration of the FastTrack module: today's work and a suggestion from the assistant awaiting approval.

Workflow

From request to handover

  1. Request

    Take service requests with flight, terminal and passenger details.

  2. Assign

    Put the right agent on each arrival or departure.

  3. Assist

    Follow the service from the meeting point to the gate or the exit.

  4. Bill

    Invoice the traveller, agency or partner once the service is done.

What the module covers

  • Flight-linked bookings

    Every service carries its flight number, date and terminal.

  • Arrival and departure services

    Meet-and-assist, fast track and lounge escort on one schedule.

  • Agent assignment

    See which agents are on shift at each terminal before you confirm.

  • Service status

    Track each service from scheduled to completed.

  • Passenger details

    Names, party size and special assistance needs in one record.

  • Partner billing

    Rates and statements for the agencies and partners you serve.

Connected departments

FastTrack runs on the same B5 departments as every other sector, so bookings, money, people and vehicles stay on one record.

  • Operations

    The terminal schedule and agent assignments.

  • Finance

    Service invoices, partner statements and payments.

  • HR

    Agent records, shifts and leave.

  • Asset management

    Equipment and vehicles used at the airport, with their upkeep.

  • CRM

    Travellers, agencies and partners with their service history.

  • Integrations & communications

    Service confirmations and agent notifications by email and messaging.

Agentic AI

AI in this sector

Coming soon: the assistant will prepare the work, and nothing will happen until someone on your team approves it.

  • Suggest agent assignments

    Coming soon

    Proposes an agent for each unassigned service, based on shift and terminal.

  • Draft service confirmations

    Coming soon

    Prepares confirmations with meeting-point details for you to send.

  • Flag schedule changes

    Coming soon

    Lists services whose flight details changed so the team can check them again.

Choose how you buy it

Start with this module, or cover every sector with a yearly package.

Get started with B5